Terms of Service
Please read these terms carefully before using our services. By engaging with ITGEAR Labs, you agree to these terms.
Agreement to Terms
These Terms of Service ("Terms") govern your use of ITGEAR Labs' website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.
Our Service Commitments
We are committed to delivering high-quality technology solutions with professional standards.
Service Delivery
We will deliver services as agreed in the project scope and timeline.
Data Protection
We maintain strict confidentiality and security of client data and intellectual property.
Timeline Commitment
We commit to delivering projects within agreed timeframes with regular progress updates.
Quality Assurance
All deliverables undergo rigorous testing and quality control processes.
Client Obligations
To ensure successful project delivery, clients are expected to:
- Provide accurate and complete project requirements
- Respond to requests for information within 48 hours
- Make timely payments as per agreed schedule
- Provide necessary access to systems and data
- Respect intellectual property rights
- Maintain confidentiality of proprietary information
Payment Terms
- Payment terms are specified in individual project agreements
- Invoices are due within 30 days of receipt unless otherwise specified
- Late payments may incur additional charges as per agreement
- We reserve the right to suspend services for overdue payments
- All prices are exclusive of applicable taxes
- Refunds are subject to our refund policy as outlined in the project agreement
Intellectual Property
Intellectual property rights are governed by the following principles:
- Client retains ownership of pre-existing intellectual property
- Custom-developed solutions are owned by the client upon full payment
- We retain rights to our proprietary tools, methodologies, and frameworks
- Open-source components are subject to their respective licenses
- Confidential information must be protected by both parties
- Work-for-hire arrangements transfer ownership to the client
Limitations and Disclaimers
Important limitations and disclaimers regarding our services.
- Services are provided 'as is' without warranties
- We are not liable for third-party software issues
- Client is responsible for data backups
- Scope changes may affect timeline and cost
- Force majeure events may delay delivery
- Liability is limited to the project value
Termination
Either party may terminate services with written notice as follows:
- 30 days written notice for standard terminations
- Immediate termination for material breach of contract
- Payment for completed work is due upon termination
- Confidentiality obligations survive termination
- Return of client materials within 30 days
- Transition assistance may be provided at additional cost
Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes will be resolved through:
- Good faith negotiations between the parties
- Mediation if negotiations fail
- Arbitration in accordance with Indian Arbitration Act
- Jurisdiction of courts in [Your City], India
Contact Information
For questions about these Terms of Service, please contact us: